Posts Tagged 'exceeding expectations'

How to Produce a #1-Rated TV Show

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It would be good to be Shonda Rhimes, wouldn’t it? She’s the creator and producer of not one, not two, but three hit TV shows: Grey’s Anatomy, Scandal, and How to Get Away with Murder. Along the way she’s made the careers of numerous actors, entertained millions of viewers, and, by the way, amassed a net worth of some $60 million. Not too bad! So how can you achieve results like this in your world, and with your people?

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Are You Speaking Your Customer’s Language?

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Here’s a quick quiz for you. If you want to have a great conversation with someone who speaks only Italian, and you speak both English and Italian, which language are you going to choose? If you said “Italian,” congratulations! You understand how communication works! Why then is it so often a different story when we want to have a great conversation with our customers?

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3 Things High Achievers Listen To

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Elite athletes will tell you that much of their physical performance is driven by what they put in their bodies. Elite leaders will tell you that much of their mental performance is driven by what they put in their brains — both through their eyes and their ears. So what do you think they listen to?

smartphone-vintage-technology-musicI once had dinner with ...

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What’s Your “Perfect Swing”?

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What does award-winning performance mean to you?

I mean specifically.

In your business, in your work, what does award-winning performance look like, sound like, feel like? How do you recognize it in yourself?

It’s been said that what gets measured gets done. Others have said that what gets measured gets managed.

I disagree with both of those statements.

The truth is this: What gets measured gets measured. Nothing more, nothing less.

What gets measured gets measured.

What happens next is entirely up to you.

Measuring is just a ...

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What Does This Super Bowl Champ Say About Limitations?

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By all rights, Seattle Seahawks QB Russell Wilson shouldn’t even be a quarterback! Instead, he’s a Super Bowl Champion. Here’s why.

Motivational Speaker Bill Stainton

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You Can’t Please Everyone…Nor Should You!

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Are you feeling unloved and underappreciated? That’s okay! You can’t please everyone…nor SHOULD you!

Motivational Speaker Bill Stainton

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Produce “Unreasonable” Results!

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produce unreasonable resultsWhen I tell people that, as a motivational speaker, I work with, and speak for, organizations that want their people to play a bigger game and produce unreasonable results, the first question I get is, “What do you mean by unreasonable? Isn’t that kind of negative?”

To answer that, let’s first take a look at what reasonable results might look like. When I look up the word “reasonable” in the ...

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Who You SHOULD Be Hanging Out With

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When I was in high school, I used to hang out with a guy named Vince DiCola. You probably haven’t heard of Vince, but he was—and still is—the best rock keyboardist I ever knew. I mean, this guy could play anything! And because I was hanging around with Vince, I decided to learn to play keyboards also. So I did—and I got good enough that, over the years, I’ve played professionally with a few bands. Am I as good as ...

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