Communication

Why Talking To Experts Will Make You A Better Leader

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In a few hours, I’m going to be delivering a keynote for about 800 college and university professors. These professors come from a wide variety of disciplines. I arrived at the conference just yesterday, and already I’ve had fascinating conversations about the effect of driverless vehicles on supply chain delivery, big data’s impact on healthcare, and Chinese political history.

As I said, it’s been fascinating.

Now here’s the thing. I’m not an expert on any of these topics. But the people I ...

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What To Do When You Feel Like A Fraud

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Do you feel like an imposter?

It’s okay. Really. Most high-achievers do, at least occasionally. (My research indicates that the percentage may be as high as 80%!) There’s even an official name for it: Imposter Syndrome.

Imposter Syndrome. It’s that feeling that maybe you’re not quite as good at your job as others think you are. The feeling of being in a little over your head. And the feeling that, at some point (probably on the same day), everyone is going to ...

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How To Be Your Best When It Matters Most

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I emceed a local TEDx event yesterday. It’s an interesting experience, watching eleven incredibly diverse people share a singular moment. A moment when they stand on stage, alone, in front of several hundred people (plus who-knows-how-many watching the live stream), and deliver 10-18 minutes of brilliance.

At least, that’s the plan. And, for the most part, they each pulled it off. In fact, most of them rose to the occasion and delivered a talk that was better than any of their ...

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How To Make Your Team Hate You In One Easy Step

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A friend of mine has a cat that she affectionately refers to as her “barnacle,” because he’s always there. Wherever she goes, there he is. The kitchen, the living room, the office, on the stairs—he is constantly underfoot. Sometimes literally.

That’s kind of endearing in a cat. Not so much in a boss.

Nobody wants to have the boss constantly hovering around, looking over their shoulders, meowing for food (or the boss equivalent). In fact, here’s how to make your team hate ...

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The #1 Skill to Improve for Better Leadership Results

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I recently sent out a survey to over 600 leaders, asking them one question:

In thinking about your leadership, what would you most like to change/improve this year?

As you can imagine, the responses ranged widely, from “organize myself to be more productive” to “I’m retiring and want to leave my company in better shape than it was when I took over.” These are, of course, valid and important concerns. But one area of leadership garnered the biggest response. In fact, a ...

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How to Tell If Your Leader Is a Risky Pilot

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This morning I discovered that the hard drive on my Mac was completely full. Zero empty space. I discovered this when I tried to check my email, and I couldn’t even download one message. I had about 50 gigabytes free a week ago, and haven’t downloaded anything. I have no idea why the drive is filling up.

This is not a good situation.

So I deleted several gigabytes worth of stuff and called a guy, who is currently booked through the end ...

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How to Make Your Team Members Feel Like Crap

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Here’s the scene: You’re at a party, or a conference, or a meeting—somewhere with a lot of people around. You see someone whom you’d like to talk to, so you walk over and start a conversation. And after a few seconds, they begin The Scan. You know what I’m talking about, right? It’s the moment when they break eye contact and start surveying the room, looking for someone better to talk to.

Feels pretty crappy, doesn’t it?

So why are you doing ...

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One Simple Equation That Will Help You Achieve Remarkable Results

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Like many of you, I hold a planning retreat for my business at the beginning of each year. (I also do a smaller one at the beginning of each month, which is a practice that I strongly recommend.) My annual retreat was this past weekend, and in looking over what I accomplished last year, something that I already knew about myself was strongly reinforced:

When I have a clear goal, set my mind to it, and combine these two things ...

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The One Thing Better Than Good Intentions

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I was talking to a colleague earlier this week. Like me, she runs her own business. She told me that one of her “beginning-of-the-year” practices is to sit down in a quiet place, with a cup of coffee and a pad of paper, and write down her intentions for the new year. She sets intentions in several areas of her business: income, number of clients, marketing strategies, and others.

Sounds good, right? Making intentions, and setting them down on ...

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How to Become a Master of Your Work

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I’m going to go out on a limb here and assume that you either are, or you want to be, good at what you do. I’m going to take that even further and assume that you either are, or want to be, great at what you do.

But are you committed to becoming an absolute master? Possibly one of the greatest of all time? And, if so, how do you get there?

My brother-in-law Steve has a Ph.D. in musicology. He’s ...

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