Posts Tagged 'exceeding expectations'

An Award-Winning Performance…Every Time

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award winning performanceSome of you know that I used to produce a sketch comedy TV show in Seattle called Almost Live! It was on the air for fifteen years, and number one in its time slot for ten straight years. During those fifteen years, my team and I won more than 100 Emmy Awards. At the risk of sounding immodest, we were really, really good at what we did. Our goal ...

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Do Your Customers Trust You?

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I’m getting ready to board a plane, something I do several times a week. Each time, I’m putting my trust—and my life—in the hands of the pilot. This is, in all likelihood, a person I’ve never met, and never will meet. But I rarely, if ever, think about it, and I’ll bet you don’t either. The trust is so implicit ...

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Are You Playing Music…or Just Notes?

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award winning performance
See that guy on the left? The one at the Steinway? That’s Andras Schiff, one of the greatest concert pianists alive today. Andras and I have a few things in common: 1) we both play the piano; 2) we both play Steinways (although his preferred instrument is a Bosendorfer); 3) we’ve both had dinner with my sister (but not at ...

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How Do You Lead When the Storm Clouds Hit?

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award-winning performanceI had a speaking engagement in Indianapolis this past Saturday, which meant that I flew in to the Indianapolis airport on Friday. At least, that was the game plan. Those of you who watched the news over the weekend know that much of Indiana was devastated by massive thunderstorms and tornadoes. The actual weather conditions ended up being much worse than ...

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Are You an Award-Winning Performer?

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You don’t need an award to have award-winning performance.

A couple of friends and I went to a little jazz club in Seattle on Saturday night. The quartet, led by vocalist Greta Matassa, was outstanding. My friends and I had a wonderful time, but here’s the thing that really struck me:

Towards the end of the last set, late into the night, there were only about fifteen to twenty people left in the club. Yet the band ...

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A Great Business Lesson From the Grammys

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award winning performance

Back in my Seattle TV days, I used to hang out occasionally with a guy named Dave Grohl, who was the drummer for a little trio called Nirvana. Last night, he and his current band, Foo Fighters, picked up five Grammy awards. While accepting the award for Best Rock Album, Dave said something that really struck a chord (pun intended, thank ...

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Don’t Be Like Netflix!

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award-winning performanceSo I got a Roku for Christmas. Now, I know that “a Roku” sounds like one of those yappy little dogs that Paris Hilton would carry around in a purse, but it’s not. It’s actually a very cool little device that sits near your TV and lets you stream movies and TV shows from sources like Hulu and Netflix. And the Roku ...

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A Success Lesson from Paul McCartney

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Paul McCartneyI’ve had the good fortune to meet Paul McCartney a few times. And I say “good fortune” not just because it’s cool meeting famous people; I say “good fortune” because of the lesson I learned—and re-learned—from this guy (who, as a refresher to our younger readers, was one of the Beatles).

Think about this: Paul McCartney is arguably the most famous ...

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A Teacher’s Million Dollar Lesson

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At a recent convention where I was speaking, I ran into my good friend and science wizard Steve Spangler. As always, I was astounded by just how successful this guy is. He runs a multi-million dollar company, he’s an Emmy winner, and he’s appeared numerous times on The Ellen DeGeneres Show. And if you ask him what he does for a living, he’ll tell you the truth. He’s a science teacher.

So how does a science ...

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How Will Your Business Hold Up 50 Years From Now?

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My dad is turning 91 today. He never planned to be around this long. Both of his parents died young (his father, my grandfather, died at age 42), so he just kind of assumed that he would too. But here he is, nearly 50 years later, still chugging along.

Most of us don’t plan to live until 91. Oh, we say we do—but we don’t act like it. We have no plan, and we certainly have no savings. Most of us ...

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