The 5 Dumbest Things Leaders Say

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“Success is how high you bounce when you hit bottom” – Gen. George S. Patton.

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe” – Abraham Lincoln.

“Great minds discuss ideas; average minds discuss events; small minds discuss people” – Eleanor Roosevelt.

Great leaders have said some great things. But not everything that comes out of a leader’s mouth is pure gold. Sometimes leaders say things that are—let’s be honest here—pretty dumb. Unfortunately, ...

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3 Things High Achievers Listen To

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Elite athletes will tell you that much of their physical performance is driven by what they put in their bodies. Elite leaders will tell you that much of their mental performance is driven by what they put in their brains — both through their eyes and their ears. So what do you think they listen to?

smartphone-vintage-technology-musicI once had dinner ...

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Try This Simple Trick to Solve Your Next Problem

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How often have you gotten stuck while looking for a new idea, or seeking the solution to a problem? Want to know a cool way to get unstuck?

Motivational Speaker Bill Stainton

When I was writing television sketch comedy, I used to have a lot of trouble coming up with endings to my sketches (endings are notoriously difficult). I’d work out a nice premise, ...

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How to Find Great Ideas Today

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I’ve said it before and I’ll say it again (now, for example): good ideas are everywhere. The problem is that most of us don’t know how to look for them. We don’t see them, because many times good ideas come disguised as something else. Sometimes we have to work a little to see the application to our own lives and ...

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Bigger vs. Better: A Case Study

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“You guys should go national!”

I used to hear that all the time.

When I was the Executive Producer of Seattle’s hit comedy TV show Almost Live!, I used to hear that on almost a daily basis. Eventually, I started to believe it. I mean, why not? We were a hit in Seattle. We had some of the best comedy writers in the business. We already had a TV studio. Why shouldn’t we go national?

And then, one day, we got our chance. ...

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Are You Really Focusing on Your “A” Clients?

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I was talking to my friend and colleague Lewin Williams yesterday. Lewin is a financial services consultant who helps other financial services consultants improve their business. Lewin’s philosophy—the one that has made a big difference for his clients—is simply this:

Focus on your “A” clients.

Now that sounds simple and obvious, doesn’t it? Focus on the 20% of your clients who bring in 80% of the results. Obvious, right?

Except that it isn’t.

If it were really that obvious, everyone would be doing it, ...

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You Are NOT Your Customer’s Responsibility

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You do a great job for a customer, and you’re set! That customer will never forget you! Right? Wrong! As it turns out, it is NOT your customer’s job to remember you!

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You Can’t Please Everyone…Nor Should You!

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Are you feeling unloved and underappreciated? That’s okay! You can’t please everyone…nor SHOULD you!

Motivational Speaker Bill Stainton

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Are You an Amateur or a Professional?

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What can a concert pianist teach us about business? Nothing much…just the difference between being an amateur and being a professional.

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A Tale of Two Restaurants…and You

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Today we’re going to talk about two fast-food restaurant chains. They both serve similar products, but one makes way more money than the other. Let’s see if you can guess which one is the big winner:

Restaurant Chain #1:

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  • Virtually synonymous with its product
  • Thousands and thousands of locations throughout the entire country
  • Open 7 days a week, 365 days a year
[/unordered_list]

Restaurant Chain #2:[unordered_list style=”red-x”]

  • Virtually unknown in half the country
  • Fewer than half the number of restaurants as Restaurant Chain #1
  • Every location closed nearly ...
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