Smart Leadership: The View from Outside

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This weekend I’ll be in Utah speaking to a group of credit union leaders. Although I’m a credit union member, I’m not a credit union leader, nor do I work in the credit union industry.

Next week I’ll be in Michigan speaking to the staff of a company that makes, among other things, high-end wheelchairs. Although my sister uses a high-end wheelchair, I don’t work in the wheelchair industry.

The following week I’ll be in Tacoma speaking to a large health insurance ...

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The Leader’s Dilemma: “A” Decision, or “The Right” Decision?

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“As a leader, it’s more important to make a decision than to make the right decision.”

You’ve probably heard that adage before, or some version of it, but is it true?

In a word…yes.

(Those of you crunched for time may leave now.)

Okay, let’s be clear. Making the right decision is Plan A. It’s what you’re shooting for. It’s the perfect world.

But the world isn’t perfect. Sometimes…

  • …you don’t have all the information you need.
  • …you don’t have all the time you need.
  • …there is no ...
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To Lead Creativity, Create a Team of Dots

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If creativity is nothing more than connecting dots, then, as a leader, shouldn’t you have as many dots as possible available to you? Then here’s a tip: apply this principle to your team as well.

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Bigger vs. Better: A Case Study

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“You guys should go national!”

I used to hear that all the time.

When I was the Executive Producer of Seattle’s hit comedy TV show Almost Live!, I used to hear that on almost a daily basis. Eventually, I started to believe it. I mean, why not? We were a hit in Seattle. We had some of the best comedy writers in the business. We already had a TV studio. Why shouldn’t we go national?

And then, one day, we got our chance. ...

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Are You Getting the Best From Your Team?

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I remember my first performance appraisal. This was back in the days when companies still made this an annual event. (Some companies are still back in those days.) It went something like this:

BOSS: Here’s the stuff you’re good at. [reads small list]

ME: Thank you.

BOSS: Here’s the stuff you suck at. [reads much longer list]

ME: Um…okay.

BOSS: So for the next year, I need you to focus most of your energy on ...

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