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Sadly, I speak from experience. During my fifteen years as the Executive Producer of Seattle’s sketch comedy TV show Almost Live!, I led my ...
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Would you like to be twice as good as your competition? The Beatles knew the formula!
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I was talking to my friend and colleague Lewin Williams yesterday. Lewin is a financial services consultant who helps other financial services consultants improve their business. Lewin’s philosophy—the one that has made a big difference for his clients—is simply this:
Now that sounds simple and obvious, doesn’t it? Focus on the 20% of your clients who bring in 80% of the results. Obvious, right?
Except that it isn’t.
If it were really that obvious, everyone would be doing it, ...
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I was just reading a back issue of Harvard Business Review and came upon an article by Jorge Cauz, the president of Encyclopedia Britannica.
YOU: “Encyclopedia Britannica?! Is that still a thing? Are encyclopedias still a thing? I mean, aside from Wikipedia, of course.”
Yes, it’s still a thing, although as of last year they no longer produce a physical, bound, book version. Today they are digital only. When asked about that, Cauz said:
“I’m confident in Encyclopedia Britannica’s ability to endure in ...
Continue Reading →In card magic, there are a number of secret moves, or “sleights,” that all self-respecting magicians must master. I still remember spending hours, days, and weeks practicing maneuvers like the side pass, the Elmsley count, the glide, and many others. I got fairly good, although my professional magician friends can run circles around me. I was a pretty good amateur, but I was never a master.
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It’s graduation season and with it, a great lesson for business leaders!
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You do a great job for a customer, and you’re set! That customer will never forget you! Right? Wrong! As it turns out, it is NOT your customer’s job to remember you!
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Are you feeling unloved and underappreciated? That’s okay! You can’t please everyone…nor SHOULD you!
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What can a concert pianist teach us about business? Nothing much…just the difference between being an amateur and being a professional.
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When does 10×20=8? Well, in the world of producing results, sometimes the math can be screwy!
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