Communication Archives - Page 7 of 10

A “Basic” Trick to Boost Your Team’s Creativity

Imagine this: There’s a crisis looming in your business.

[You: “Why do you have to be so negative, Bill?”]

[Me: “Fair point. Let’s reset.”]

Imagine this: There’s an opportunity looming in your business. [You: “Thank you.”] And now you need your team to come up with creative ideas to best take advantage of this great opportunity. You want them to “think outside of the box.” You want them to “go wild!” You tell them, “Let your imaginations flow!” You expect magic.

And instead, you ...

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4
MAY
2016

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Communication, Creativity, Leadership, Producing Results, Teams

attitude, award winning performance, Beatles, Bill Stainton, business communication, business speaker, communication, communication skills, creative ideas, creativity, customer service, diversity, exceeding expectations, innovation, innovative thinking, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, productivity, professional speaker, success, team building, teams, teamwork, thought leader, work ethic

How Diversity Can Drive Your Team’s Innovation

Posted by: Bill Stainton

Most teams that I work with claim that they would like to be more innovative. And all of them would like to see better bottom line results, such as growth in market share, and better client communication and loyalty.

So how can you get these results with your team? One word: diversity.

When I was producing my sketch comedy TV show, I took some heat because the show was perceived as being too white and too male. And you know what? That ...

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9
MAR
2016

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Change, Communication, Creativity, Leadership, Producing Results, Teams

attitude, award winning performance, Bill Stainton, business communication, business speaker, communication, communication skills, customer service, diversity, exceeding expectations, innovative thinking, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, professional speaker, small business, small business success, success, team building, teams, teamwork, thought leader, work ethic

Why Should Your Team Follow You?

Posted by: Bill Stainton

In his book Start With Why, Simon Sinek contends that the foundational, underlying question you must answer in order for your business to thrive is “Why?” Why are you in business? Why are you called to this business? Why, why, why? Sinek claims that the answer to this question will unlock the intangible appeal that draws customers to your door (or website).

I’m not as sold as Sinek is that your customers are all that interested in why you do what ...

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2
MAR
2016

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Communication, Leadership, Producing Results, Teams

attitude, award winning performance, Bill Stainton, business communication, business speaker, communication, communication skills, customer service, exceeding expectations, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, professional speaker, small business, small business success, success, team building, teams, teamwork, thought leader, work ethic

Why Your Team Isn’t Buying What You’re Selling

Posted by: Bill Stainton

Do you ever wonder why your team isn’t as excited about that bold, new project as you are? Have you ever been disappointed when your motivating pep talk (the one you practiced for hours) falls on deaf ears? It may be that you’re trying to sell them on features and benefits about which they care not a whit.

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24
FEB
2016

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Communication, Leadership, Producing Results, Teams

attitude, award winning performance, Bill Stainton, business communication, business speaker, communication, communication skills, customer service, exceeding expectations, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, professional speaker, small business, small business success, success, team building, teams, teamwork, thought leader, work ethic

How to Produce a #1-Rated TV Show

Posted by: Bill Stainton

It would be good to be Shonda Rhimes, wouldn’t it? She’s the creator and producer of not one, not two, but three hit TV shows: Grey’s Anatomy, Scandal, and How to Get Away with Murder. Along the way she’s made the careers of numerous actors, entertained millions of viewers, and, by the way, amassed a net worth of some $60 million. Not too bad! So how can you achieve results like this in your world, and with your people?

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10
FEB
2016

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Communication, Creativity, Customer Service, Leadership, Producing Results, Teams

attitude, award winning performance, Bill Stainton, business communication, business speaker, communication, communication skills, customer service, exceeding expectations, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, professional speaker, small business, small business success, success, teambuilding

Are You Speaking Your Customer’s Language?

Posted by: Bill Stainton

Here’s a quick quiz for you. If you want to have a great conversation with someone who speaks only Italian, and you speak both English and Italian, which language are you going to choose? If you said “Italian,” congratulations! You understand how communication works! Why then is it so often a different story when we want to have a great conversation with our customers?

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3
FEB
2016

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Communication, Customer Service, Producing Results

attitude, award winning performance, Bill Stainton, business communication, business speaker, communication, communication skills, customer service, exceeding expectations, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, professional speaker, small business, small business success, success

The 5 Dumbest Things Leaders Say

Posted by: Bill Stainton

“Success is how high you bounce when you hit bottom” – Gen. George S. Patton.

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe” – Abraham Lincoln.

“Great minds discuss ideas; average minds discuss events; small minds discuss people” – Eleanor Roosevelt.

Great leaders have said some great things. But not everything that comes out of a leader’s mouth is pure gold. Sometimes leaders say things that are—let’s be honest here—pretty dumb. Unfortunately, ...

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18
NOV
2015

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Communication, Leadership, Producing Results

attitude, Bill Stainton, business speaker, communication, communication skills, creative ideas, creativity, keynote speaker, leadership, leadership speaker, leadership training, motivational speaker, producing results, professional speaker, small business success, success

The Best Business Communication Technology Ever

Posted by: Bill Stainton

Social media and technology have made it easier than ever to connect with others. It’s great to know that with tools like Skype and others, you can connect instantly and in real time with a colleague or family member across town, across the country, or across the globe. That said, nothing beats (or ever will beat) face-to-face, in person contact.

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22
JUL
2015

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Communication

award winning performance, Bill Stainton, business communication, business speaker, communication, keynote speaker, leadership, leadership speaker, motivational speaker, teams, teamwork

How to Engage the Other 87%

Posted by: Bill Stainton

87% of workers are either unengaged (i.e., phoning it in) or actively disengaged (i.e., sabotaging the workplace) in their work. Want your team to the be the exception? Here’s how!