You have a problem. I’m not being judgmental, just making an observation. You have a problem. (You: “Wow—it’s like you totally get me!”) Yeah, spooky, isn’t it? But how did I know you have a problem? Because you’re human, and all humans have problems. Bill Gates has problems (for example, he’s never really found a haircut that works). So right now you may be thinking, “All right, so we all have problems. What I really want to know is how ...