Have you seen the movie Apollo 13? In case you’re unfamiliar with it, it is not the sequel to Apollos 1 through 12. It’s a nail-biter of a movie that tells the true story of the ill-fated—and almost disastrous—Apollo 13 mission to the moon. At the risk of ruining it for you, the crew of Apollo 13 never made it to the moon. Instead, they nearly died when an onboard explosion made it virtually impossible for them to return safely ...

Imagine you’re in this situation. You’re a professional hockey player. You’re playing in the Stanley Cup Playoffs. It’s the deciding game; you’re in overtime. There are 10 seconds left, and suddenly, one of your teammates passes the puck to you.

What would you do? Would you panic? Would you choke? Would you rise to the occasion and save the day?

How would you feel? Nervous? Alarmed? Excited? Confident?

Overtime in the deciding game, 10 seconds on the clock…and it’s all up to you.

That’s ...

A friend of mine got a flat tire on the way to the airport last week. It was a crisis, and she missed her flight.

I got a flat tire on the way to the airport several years ago. It was an inconvenience, and I made my flight.

What was the difference between the two incidents?

Planning.

When I have an important flight, I get to the airport ridiculously early. My travel mantra is, “I’d rather be bored at the airport than panicked on ...