How often have you and your credit union team gotten stuck while looking for a new idea, or seeking the solution to a problem or challenge? Want to know a cool way to get unstuck? I developed this during my 15 years as the Executive Producer of Seattle’s hit sketch comedy TV show, Almost Live!

When I was writing television sketch comedy, I used to have a lot of trouble coming up with endings to my sketches (endings are notoriously difficult). ...

Even though credit unions have a strong sense of mission, leading a credit union team can, at times, feel like herding cats! That’s because credit union team members tend to be intelligent and independent thinkers, with ideas of their own. This is a good thing! The challenge, of course, for you, as a credit union leader, is how to harness those ideas and point them in a single direction.

Here are 5 ways to do that.

1. Give Them a Collective, Compelling ...

I’m sure you’ve seen the statistics: nationwide, only 29% of employees are engaged in their work (the number varies depending on the source, but it’s generally in this range). In my experience, that number is higher within credit unions, primarily because credit union employees share a sense of mission. Still, I think we can all agree that it would be better if the number were even higher. So how do you get your team members to truly care about the ...