Yesterday I was the opening keynoter for a conference in Austin, TX. The audience comprised 300 financial aid professionals—the people who make it possible for other people to go to college. Because of a number of factors, their status is completely up in the air; they literally don’t know if their organization will exist one year from now. So what was the mood like at the conference? Upbeat, enthusiastic, and fun! We had an absolute blast together, and it was ...