I grew up in the shadow of an Amish dairy farm (depending on where the sun was, of course) in Lancaster, Pennsylvania. Now, if you’ve spent as much time around the Amish as I have, you know that they’re kind of big on horses. And if you’ve spent as much time around Amish horses as I have, you know that they all have something in common.
They’re all wearing blinders.
Partially as a fashion statement, of course, but mostly so that they ... Continue Reading →
We all run into obstacles.
Maybe it’s a business change that we don’t like; a traffic jam when we’re already late; a system or process that feels overly cumbersome. But we all run into obstacles.
And what do we do when that happens? What do we do when we run into that obstacle?
We whine. Grumble. Curse. Complain. Gripe about it to others.
And that’s where most of us stop.
In other words, the entire process for most of us looks like this:
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- Run into obstacle.
- Complain ...
It’s more than just a corporate buzzword.
It’s the new way of the world.
Amazon did it with retail. Uber did it with transportation. Apple did it with phones and other devices.
Ask any CEO what they fear the most, and you’ll hear a variety of answers. Recession. Talent exodus. Brain drain. All valid concerns. But the one that really keeps them up at night — the one they talk about in the back rooms where nobody else can hear ... Continue Reading →