Producing Results Blog

Back when I was in high school (or it might have been shortly after; I don’t really remember, and it doesn’t really matter), I got a part-time job at the Don Randall Music Store in Lancaster, Pennsylvania. It was on my very first day that Mr. Randall—in a move that seemed almost like magic to me—taught me a great lesson.

It was the end of the day, and we had just closed the store and locked the glass front doors. There ...

The stories are legendary.

• Abraham Lincoln loses his run for the Senate…twice. And goes on to become our greatest president.
• A young Robert De Niro gets passed over for the role of a lifetime as Sonny Corleone in The Godfather. And goes on to become one of the greatest actors of his era.
• Steve Jobs, in 1985, gets booted out of the company he founded…Apple. He returns in 1997. And goes on to rebuild what will become the first $1 trillion public US ...

First question: Have you ever played poker? I mean real poker, with real money at stake. (“Real” money, of course, being a relative term—primarily relative to your current net worth.)

Second question: Have you ever been losing at poker, with real money at stake?

You play differently when you’re losing than when you’re winning, don’t you? That’s because there’s more pressure when you’re losing.

And when the pressure’s on—when the stakes are the highest—we tend to play more conservatively. We take fewer chances. ...

Have you seen the movie Apollo 13? In case you’re unfamiliar with it, it is not the sequel to Apollos 1 through 12. It’s a nail-biter of a movie that tells the true story of the ill-fated—and almost disastrous—Apollo 13 mission to the moon. At the risk of ruining it for you, the crew of Apollo 13 never made it to the moon. Instead, they nearly died when an onboard explosion made it virtually impossible for them to return safely ...

Imagine you’re in this situation. You’re a professional hockey player. You’re playing in the Stanley Cup Playoffs. It’s the deciding game; you’re in overtime. There are 10 seconds left, and suddenly, one of your teammates passes the puck to you.

What would you do? Would you panic? Would you choke? Would you rise to the occasion and save the day?

How would you feel? Nervous? Alarmed? Excited? Confident?

Overtime in the deciding game, 10 seconds on the clock…and it’s all up to you.

That’s ...

A friend of mine got a flat tire on the way to the airport last week. It was a crisis, and she missed her flight.

I got a flat tire on the way to the airport several years ago. It was an inconvenience, and I made my flight.

What was the difference between the two incidents?

Planning.

When I have an important flight, I get to the airport ridiculously early. My travel mantra is, “I’d rather be bored at the airport than panicked on ...